Why does My QuickBooks keep crashing? Ask Accountings

QuickBooks keep crashing

Here are the steps you can follow to resolve QuickBooks crashing issues:

  1. Update QuickBooks to the latest version: Outdated software can cause various issues, including crashes.
  2. Check system requirements: Make sure your computer meets the minimum system requirements for running QuickBooks.
  3. Disable any conflicting software: Certain programs can interfere with QuickBooks and cause it to crash. Temporarily disable these programs and see if QuickBooks stops crashing.
  4. Repair QuickBooks installation: You can use the QuickBooks Install Diagnostic Tool to repair the installation.
  5. Repair or reinstall Microsoft .NET Framework: QuickBooks uses Microsoft .NET Framework, and issues with it can cause QuickBooks to crash. You can repair or reinstall Microsoft .NET Framework to fix the issue.
  6. Delete temporary files: QuickBooks uses temporary files, and an accumulation of these files can cause QuickBooks to crash. Delete these files and see if it resolves the issue.
  7. Repair the company file: Corrupt company files can cause QuickBooks to crash. You can use the QuickBooks File Doctor tool to repair the company file.
  8. Contact QuickBooks support: If the above steps do not resolve the issue, contact QuickBooks support for further assistance.
  1. Check for Windows updates: Outdated Windows can cause various issues, including QuickBooks crashing. Make sure you have the latest Windows updates installed.
  2. Disable any third-party add-ons: Third-party add-ons can interfere with QuickBooks and cause it to crash. Disable these add-ons and see if QuickBooks stops crashing.
  3. Run QuickBooks in Selective Startup: Running QuickBooks in Selective Startup mode can help identify the cause of the crashing issue.
  4. Check the event log: Windows event log can provide information on why QuickBooks is crashing. Check the log and see if it provides any clues on the issue.
  5. Reinstall QuickBooks: If all else fails, reinstalling QuickBooks can resolve the crashing issue. Make sure you have a backup of your company file before reinstalling.

If you continue to have issues with QuickBooks crashing, consider reaching out to QuickBooks support for additional assistance.

QuickBooks Crash Com Error Symptoms

Here are some common symptoms of a QuickBooks crash due to a COM error:

  1. Unexpected shutdown of QuickBooks: The software closes unexpectedly and without warning.
  2. Error message upon opening QuickBooks: You may receive an error message when you try to open QuickBooks, indicating a COM error.
  3. Inability to save changes: You may be unable to save changes to your company file, or the changes may not be saved properly.
  4. Data corruption: The crash can cause corruption to your company file, leading to data loss or incorrect data.
  5. Inability to open company file: You may receive an error message indicating that QuickBooks is unable to open the company file.
  6. Slow performance: QuickBooks may run slower than usual or become unresponsive.

If you experience any of these symptoms, it is important to take action to resolve the issue as soon as possible to avoid further data loss or corruption.

Steps to Take If QuickBooks Keeps Freezing or Shutting Down

  1. Check for updates: Ensure QuickBooks software and your operating system are up to date.
  2. Disable background programs: Temporarily close other programs that are running on your computer to minimize resource conflicts.
  3. Verify data integrity: Run the QuickBooks Verify Data Utility to check for data issues.
  4. Repair QuickBooks installation: Use the QuickBooks Install Diagnostic Tool to repair the installation of QuickBooks.
  5. Create a new company file: If the above steps do not resolve the issue, try creating a new company file to determine if the issue is with the current file.
  6. Reach out to QuickBooks Support: If the issue persists, you can contact QuickBooks Support for assistance.
  7. Increase system resources: Ensure that your computer meets the minimum system requirements for QuickBooks and consider increasing your system resources (e.g. adding more RAM or upgrading your graphics card) if it falls below the requirements.
  8. Restore a backup file: If the issue is with your current company file, try restoring a backup copy of the file.
  9. Delete unnecessary files and folders: Clean up your computer by deleting unnecessary files and folders, which can free up disk space and improve the performance of QuickBooks.
  10. Reinstall QuickBooks: As a last resort, you can try uninstalling and reinstalling QuickBooks. Before you do this, make sure to back up your company file.

What is the advantages and disadvantages of QuickBooks keeps crashing

Advantages of QuickBooks:

  1. Easy to use: QuickBooks has a user-friendly interface, making it easy for small business owners and individuals to use.
  2. Time-saving: QuickBooks automates tasks such as invoicing, tracking expenses, and generating financial reports, saving users time and effort.
  3. Accurate record-keeping: QuickBooks ensures accurate record-keeping by automatically updating financial records as transactions occur.
  4. Accessibility: QuickBooks can be accessed from anywhere, as long as you have an internet connection.
  5. Integration with other tools: QuickBooks integrates with other tools such as payment processors and online banking, making it easier to manage finances.

Disadvantages of QuickBooks:

  1. Cost: QuickBooks can be expensive, especially for businesses that require multiple users and advanced features.
  2. Technical problems: QuickBooks is a complex software and can experience technical problems, such as crashing or shutting down, which can be frustrating for users.
  3. Limited customization: Some users may find that QuickBooks does not offer enough customization options for their specific needs.
  4. Dependence on technology: QuickBooks relies on technology, and if your computer or internet connection fails, you may not be able to access your financial data.
  5. Limited support for international businesses: QuickBooks may not be able to fully support businesses that operate in multiple countries and use multiple currencies


if QuickBooks keeps crashing or shutting down, there are several steps that you can take to resolve the issue. These steps range from checking for updates and disabling background programs to verifying data integrity, repairing the installation, and restoring a backup file. If the issue persists, it is best to reach out to QuickBooks Support for further assistance. It’s important to always back up your QuickBooks company file before attempting any troubleshooting steps to ensure that your data is safe.

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